The Communications Division is the life-line to the community and deputies patrolling our streets.
Precinct 2 dispatchers utilize modern computer systems to effectively manage citizen calls for service and direct law enforcement resources to address citizen needs. Dispatchers routinely conduct checks of driver’s licenses, license plates, and personal criminal histories through TCIC (Texas Crime Information Center), NCIC (National Crime Information Center), SETCIC (Southeast Texas Crime Information Center) and JIMS (Justice Information Management System). These systems are crime information databases utilized by law enforcement agencies both locally and nationwide. Information received, such as wanted persons, hits on stolen vehicles and items, special alerts and other relevant information is reviewed by a dispatcher and is relayed to Deputies during the course of their duties. Dispatchers generate paperwork necessary to process arrests, traffic accidents and any other incidents that a Deputy may need to complete a report. In addition, dispatchers answer incoming phone calls, enter and clear information through TLETS (Texas Law Enforcement Telecommunications System), file warrants and reports, enter citations into the JP Court computer database, receive money orders for warrants issued through the JP Courts and many other duties.
All dispatchers are licensed by the state of Texas.