Sometimes they are friendly, sometimes they are bullying.  Always, they are in search of that one thing that makes you the most vulnerable…your personal information. Do not be drawn into unwanted and unnecessary phone conversations with strange callers. 

Information and Advice from HCCP2:

Keep your information safe. ~ Constable Chris Diaz

Every year, the statistics of senior-citizens who fall victim to elaborate scams and fraudulent schemes initiated by telephone increases. It always begins with a voice on the other end of the phone.  Sometimes they are friendly, sometimes they are bullying.  Always, they are in search of that one thing that makes you the most vulnerable…your personal information.

Remember, when you get an unexpected telephone call from someone you do not know, be suspicious and stay on guard.

You are in control of the conversation and the information given during that conversation.

If you do not know the caller, do not volunteer information.

Should the caller ask: “Who is this?”

… you should respond, “Whom are you calling?” or “To whom do you wish to speak?”

Make the caller identify who he/she is calling.

If you do not receive an appropriate response, hang up.

Do not be drawn into conversations with strange callers, census/survey takers or business promotion salespersons where you are asked to reveal your name, address, marital status, personal history information, etc. Never give out personal information over the telephone.

If the call is legitimate and the representative actually requires the information.

1. Ask them for their telephone number and tell them you will call them back if you are interested.

2. Find a business website address or lookup the corporate telephone number, then contact the home headquarters to verify the call is authorized. 

3. The legitimate caller will respect your position and agree to an alternate approach.

In the case of obscene phone calls, night calls from strangers or frequent wrong number calls. 

_ Telephone your local police department and seek their advice.

_ Dial 911 in case of an emergency.

_ If necessary, change your phone number.

Remember, if it feels suspicious, it probably is.  Keep your guard up and your information safe.